Enterprise-grade AI Customer Agent Platform

Typewise AG

Incorporated

03.06.2020

Headquarters

Zürich

Support

Typewise is an enterprise-grade AI platform that delivers AI Customer Service Agents capable of resolving cases end-to-end and driving measurable business outcomes. Unlike chatbots with rigid flows, Typewise Agents understand unstructured requests, fetch and update context in ERP/CRM systems, and take real actions such as processing orders, refunds, or bookings. They operate across all channels, 24/7, in multiple languages, consistently achieving over 90% resolution rates. Leading enterprises such as Unilever, Swiss Life, Coop, etc. have chosen Typewise over incumbents like Salesforce Agentforce or Zendesk AI because of accuracy and time-to-market. With a 3-week enterprise PoC and outcome-based pricing, Typewise enables companies to reduce churn, increase sales, and boost CSAT and NPS.